- Forgotten PIN
- Change School Gateway PIN
- Unable to access School Gateway "details don't match" error
- School Gateway App Compatible Devices
- Unable to add to basket
- Staff member previously a pupil with linked Prime parents
- Customisable links on School Gateway
- Why can’t parents see a timetable?
- Unable to see Behaviours and Achievements on School Gateway
- Why can’t parents see medical conditions?
- Error on School Gateway when accessing Clubs-Dinners-Payments
- Can Staff members see all connected schools on School Gateway?
- Can both parents have a School Gateway account?
- How to enable push notifications
- How can a parent see all of their children on School Gateway?
- No visible tabs in School Gateway
- Change or cancel a club booking
- Staff member who was previously a pupil showing with prime parents
- The old school is still showing on School Gateway
- How can I see who has signed up for School Gateway?
- Sending Reminder Emails
- Prompting Parents
What can we help you with?