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  1. ParentPay Group
  2. Schoolcomms
  3. Payments

Payments

Payment requests, managing bank accounts, reports, refunds, using features for the app

  • Payment Reports

  • Manage your bank account/s

  • Dinner Balances

  • Why can't I make a refund?

  • Bank Transfer

    A full guide to Bank Transfer payments

  • Payments - How do I?

    How do I - Payments

  • Payment request for Tickets
  • Payment request for Purchases
  • Adding a new bank account
  • Full Payments Training
  • Payment request types
  • Create a new payment request
  • Expire an active payment request
  • Create a new Dinner/Lunch payment request (Cashless Retailer/SIMS Dinners/Schoolcomms Dinners)
  • How to view and manage Payment Requests
  • How to edit an Existing Payment Request
  • Unable to make a payment - No valid email error
  • Unable to remove a pupil from a payment request
  • Incorrect payment type (Catering payment type used in error)
  • Incorrect payment type (Dinner payment type used in error)
  • Low balance notifications
  • Clone a Payment Request
  • What is PayPoint
  • Refund an Online Transaction
  • Manual Transactions
  • Balances Available to Refund Report
  • How to issue a refund when the Online Transaction Refunds limit is reached
  • Online Transaction Refund - Insufficient funds available
  • Sending Messages About Payment Requests
  • Reconciling Your Settlements
  • Transaction Charges report
  • How to view the status and history of a payment
  • Dinner Money Balance Reminders
  • Bank Transfer FAQs
  • Cancellation of Bank Transfer mandates
  • Editing a bank account
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