School Gateway
Information to assist you with School Gateway queries
- School Gateway access issues - troubleshooting
- Customisable links on School Gateway
- School Gateway App Compatible Devices
- How parents can register and login to School Gateway?
- Parent/Contact has forgotten their PIN
- How parents can reset their own PIN
- Can I reset a parent’s PIN?
- Can I unlock a parents School Gateway account?
- Parent can’t register for School Gateway
- Parent can't change their PIN and they get the "details don't match" error
- Parent is struggling to create a School Gateway account?
- School Gateway Status Report
- School Gateway Exceptions report
- What is a Bank transfer? Is a bank transfer a Direct Debit?
- Parent cannot make a payment
- What are Data issues and why do I need to deal with them?
- A parent has updated their email address, but it is still showing the old email on School Gateway
- Staff across multiple schools accessing School Gateway
- Can both parents have a School Gateway account?
- Why isn't a parent receiving School Gateway app notifications?
- How can a parent see both of their children if they are at different schools? Or multiple children in the same school?
- No visible tabs in School Gateway
- Cancelling club bookings in School Gateway
- Why are parents seeing the old school on School Gateway?
- How can I see who has signed up for School Gateway?
- Sending Reminder Emails
- Prompting Parents
- Social Media Wording
- Brand School Gateway
- School Gateway Links