- A parent has updated their email address, but it is not showing on School Gateway
- Staff members are unable to see two schools that are linked to as a staff member on the same School Gateway account.
- Why are parents seeing the old school on School Gateway?
- Parent has changed their email address and this has been updated in your MIS but the old email address is still showing for School Gateway
- Parent can't change their PIN and they get the details don't match error
- How parents can reset their own PIN
- How parents can login to their School Gateway account?
- School Gateway Exceptions report
- Can both parents have a School Gateway account?
- Sending Reminder Emails
- How are other schools using School Gateway?
- Prompting Parents
- Social Media Wording
- No visible tabs in School Gateway
- Cancelling club bookings in School Gateway
- Parent cannot make a Payment
- Parent isn’t receiving School Gateway notifications
- Why is a parent unable to see all of their children on School Gateway?
- Parent login issues
- Parent can’t register for School Gateway
- Brand School Gateway
- School Gateway Links
- Parent/carer seeing old school on their School Gateway account
- What is a Bank transfer? Is a bank transfer a Direct Debit?
- Can I reset a parent’s PIN?
- Can I unlock a parents School Gateway account?
- How can a parent see both of their children if they are at different schools? Or multiple children in the same school?
- Why can’t my parent create a School Gateway account?
- How can I see who has signed up for School Gateway?