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ParentPay Group
Schoolcomms
School Gateway
School Gateway
Information to assist you with School Gateway queries
School Gateway Management
School Gateway help guides for parents/carers (PDF)
Bank Transfer
A full guide to Bank Transfer payments
Unable to add to basket
Customisable links on School Gateway
School Gateway App Compatible Devices
Parent/Contact has forgotten their PIN
How parents can reset their own PIN
Parent can't change their PIN and they get the "details don't match" error
What is a Bank transfer? Is a bank transfer a Direct Debit?
Parent cannot make a payment
Error when a parent tries to access clubs/dinners/payments
Staff across multiple schools accessing School Gateway
Can both parents have a School Gateway account?
Why isn't a parent receiving School Gateway app notifications?
How can a parent see all of their children if they are at different schools? Or multiple children in the same school?
No visible tabs in School Gateway
Cancelling club bookings in School Gateway
Staff member who was previously a pupil showing with prime parents
Why are parents seeing the old school on School Gateway?
How can I see who has signed up for School Gateway?
Sending Reminder Emails
Prompting Parents
Social Media Wording
Brand School Gateway
School Gateway Links
How are other schools using School Gateway?
School Gateway Welsh language support