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ParentPay Group
ParentPay
Communication
Communication
Guidance on how to process Communications
Message Templates
How to download a file from ParentPay
Setting up Communication Centre
How to send emails
How to send emails to non activated accounts
Sending emails or texts to all parent accounts (primary and additional)
How to send text messages
How to assign a payment item to a message
How to choose recipients
How to check/update contact details for recipients
How to add attachments
How to create a PayPoint barcoded letter
How do I add a logo, letterhead, or signature to letters/Emails?
How to preview a message before sending
How to reply to messages from parents?
Communication Centre field codes
How to use merge fields
How to change the default settings to enable sending activation codes via email
Find out more about text credits
How to purchase SMS text bundles
Sharing or uploading files to ParentPay
Why do the pupil/payer names not show when I preview the message?