Parents and guardians
Supporting parents and guardians to engage and make the most of the system
- How to change a parents email address (used as their login)
- Providing support to parents in multiple languages
- How to set up Auto Top-Up (ATU)
- Payer guidance - How to activate your account
- Payer guidance – How to pay for items
- Payer guidance – How to top up your account and then pay for items
- Payer guidance – How to add a child to your account or merge two accounts together
- Payer guidance – How to make a meal or event booking
- Payer guidance – How to set up email and text alerts
- Payer guidance – How to make a withdrawal from your account
- Payer guidance – How to view payment history
- Payer guidance – How to update your username/email address or password